Carolina Vet (Charlotte) at 2225 Township Road in Charlotte, North Carolina

Customer Reviews about Carolina Vet (Charlotte)

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  No need to give a rating. Little puppers was admitted for a new onset of diabetes and waa referred by puppers 12 yr vet. At time of admission puppers was admitted and before diagnosis was established I waa charged 12 hundred dollars. Plan waa to have puppers be curved to be a insulin dependent at home. The night I came to pick puppers up and six thousand dollars later she was discharged and she fell twice trying to get to the car, I actually had to get tech to help me lift her into the car. Two days later I had to put my puppers to sleep. She was unable to eat, she drank if I only held her up,and she was unable to move on her own.I contacted the office manager of my concerns and grievances of the discharge. One questioned asked by her was "Did they say she could walk when she left"? She also said that she only daw puppers fall once when leaving apon discharge. Received video of us leaving from facility and two falls of puppers falling totally cut out of film. I received a call from owner days later advising me that he had reviewed the medical and billing from puppers case and realized there were some errors in billing. He wanted to refund me 800 dollars for the discharge error and I told him forget it I will seek representation for my restitution.
  November 01, 2017

  by Lori Glaser
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  Charlotte location: Incompetent staff that you can not get a clear answer from. Very disorganized. Completely indifferent to you and your pet. So slow that I can't image having gone there in a truer emergency. Changed my cat's insulin and didn't explain there was a huge difference in handling between his old insulin. Didn't take the time to listen. Tried to call and check on my cat before bed and was told no one had time for that. Watched a dog pee a bucket on the floor and with a nurse right there and did nothing. Poor owner had to take her very sick dog and wait 15 minutes for someone to acknowledge her so it could get cleaned up. The doctor (who's name I still don't know and is not listed on their website but you'll know her by "basically") was so incoherent and unfocused it was like talking to a drunk. When I called to complain, they said it was Dr. Gallagher who treated me but per her picture on their website, I've never seen her. What's that about? Onto the complaint: talked to Jamie over there. Got what do you want me to do about it and round about called me a liar. No compassion, no sorry, no she's going to address it, no I'll look into it, no nothing. End of story, my cat was taken back to another ER just the next day. They failed to treat him properly and no one over there even remotely cares. FIND ANOTHER VET AND DO NOT TAKE YOUR ANIMAL THERE IS YOU CARE EVEN 5% FOR THEM!!!!!! THESE PEOPLE ARE SCARY AWFUL AND DO NOT CARE ABOUT YOUR PET AT ALL!!!!!
  July 29, 2017

  by Felecia Atkins

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About Carolina Vet (Charlotte) in Charlotte