Novant Health Blakeney Family Physicians - Blakeney at 5815 Blakeney Park Drive #200b in Charlotte, North Carolina

Customer Reviews about Novant Health Blakeney Family Physicians - Blakeney

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  I saw Dr Bond hoping she would be my new PC. Nope.. Her nurse walked in and snapped at me stating "we're not going to just write you a prescription either" after looking at my records. Dr Bond didn't want to write me any prescriptions for pain pills or Klonopin. Mind you I was diagnosed with Fibromyalgia in 1999 and have chronic pain, PTSD, anxiety, depression, etc. Dr Mueller was my doctor there for about 7 years. The place went downhill after he left unfortunately.
  August 24, 2017

  by N H
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  My daughter was seen today by her dermatologist, who wanted her to have blood drawn due to the medication she takes. We were told to go down to Blakeney Family Practice, located in the same building, and the lab was there. After we were taken to the waiting area outside the lab, a lab technician approached me and said my daughter shouldn't have gone to the bathroom, but should have come right back since they close down for lunch at 11:30am. I wasn't sure what she was talking about because my daughter and I came straight from her doctor's office to the lab, which I relayed to her. I also told her we hadn't been informed what time her lab closed for lunch, which she replied, "Well, they (the staff in the dermatologist office) know what time we close." The entire conversation took place in front of other patients. As a nurse, myself, I found the technician's behavior very unprofessional. She should have taken this up with either the Blakeney Family Practice front office staff, who took us back to the lab or the dermatologist office. Never is it okay to talk to the patient in this manner. There is no way we could have known that they went to lunch at 11:30am. Would have rather been asked to come back in the afternoon, than to be talked to that way. The technician should be counseled on her attitude and needs to understand that you never know what a patient has just just been told and why they might need those labs drawn. I truly hope this was a one time thing and she doesn't treat other patients in this manner.
  December 29, 2016

  by tlaugie1

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