Charlotte Medical Clinic-Arboretum at 3025 Springbank Lane #100 in Charlotte, North Carolina

Customer Reviews about Charlotte Medical Clinic-Arboretum

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  Before you read this I would like to say when I see an actual doctor face-to-face they are excellent. Now to say I would rather become so ill I need to go to a hospital than enter this office or call their number again. Majority of those answering the phone treat you like you’re stupid and shouldn’t be calling in the first place. If you happen to get past them with a message for the nurse they take more than four hours usually and get back to you the next day. However when they get back to you it’s just to take a message for the doctor. Who knows if the doctor actually ever gets it because they don’t ever call you back. The only time I know that it got through is when the pharmacy contacts me that I have a prescription. I understand that doctors offices are busy… I am a nurse, I really get it. However I have been to this office three times in-less than that many weeks-for the same problem and no one seems to care. And I think when you feel bad someone should care. I was perfectly OK with hearing the doctors notes on my call from the secretary however the prescription did not get put through accurately and I got told again that I would have to wait four hours or over the weekend because the next day is not a business day. I can’t lay down or even sleep because of the pain and I don’t even want pain pills I just wanted the one medicine they didn’t put in that would make it better. I have never been so mistreated. I will not return here and I would not Recommend this place to anyone. That is saying a lot as this is the first review I have ever written about anyone. Take my advice do not go here.
  May 17, 2017

  by Rebekah Bailey

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